Refund & Return Policy
At Massager Official™, we want you to shop with confidence.
Returns
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You may request a return within 30 days of delivery.
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To be eligible, items must be unused, in original packaging, and in the same condition you received them.
Refunds
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Once your return is received and inspected, we will notify you.
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Approved refunds will be issued to your original payment method within 5–7 business days.
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Shipping costs are non-refundable.
Exchanges
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We replace defective or damaged items. If you need an exchange, contact us at support@massagerofficial.com.
Process
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To initiate a return, please email support@massagerofficial.com with your order number and reason for return.
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We will provide return instructions.
Guarantee
Your purchase is backed by our 30-Day Satisfaction Guarantee. If you’re not satisfied, you can return the product within the return period for a refund.